Sales Manager

Hotel:
San Marcos Embassy Suites

Sales Manager

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Starting at $21.00 an hour.

We at Atrium Hospitality are inspiring excellence! We have created an environment where each associate brings a unique value to the team and encourage our team members to be their authentic selves and to embrace and promote our diverse and inclusive culture. Join our team and work side by side with us to provide the very best guest experience which is built upon our six core values of Service, Perseverance, Innovation, Respect, Inclusion, and Teamwork. Our hotel is in the beautiful Central Texas area between Austin and San Antonio. San Marcos truly is the center of everything! We are the home away from home for Texas State University, Tanger Outlets and San Marcos Premium Outlet shoppers and many more! Be part of the work culture that makes a difference as we partner and support several local non-profit organizations throughout the year. Be part of the company that supports your growth and development. If you are seeking adventure and looking to grow with a company - Atrium Hospitality and San Marcos Embassy Suites is the place for you!

We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager. This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate/preferred accounts.

Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

How this role helps us to live our six values:

Service:
  • You will engage with guests to ensure their stay is going well
  • Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
  • Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
  • You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads


Perseverance:
  • You will develop your knowledge and skills continuously to learn new and effective sales techniques
  • You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events


Inclusion:
  • You will be committed to the equitable treatment of all associates


Respect:
  • You will value everyone's contribution to the team, and we will value your contribution as a key part of our success


Innovation:
  • You will be creative in how you solicit, negotiate, and confirm new and repeat business
  • You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access


Teamwork:
  • You will work as a team to accomplish the goal of resort/hotel
  • You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
  • You will be open to any and all other work as needed to help accomplish the goal of the hotel/resort


What do we look for in someone to be successful in this role?
  • 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
  • High School Diploma or Equivalent or 2+ years of college or 2+ years in a sales& marketing, front office, or other supervisory position
  • Proficient in Microsoft Office
  • Experience with Delphi, FDC, and/or Marriott CI/TY
  • Excellent written and oral communication skills


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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits


Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientación sexual, genero de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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