Reservation Desk Clerk

Chateau on the Lake

Reservation Desk Clerk

Full time

Are you ready for a life-changing career opportunity?

Come work for the only AAA Four Diamond Resort in Branson. When you join Chateau on the Lake you will be immersed in a community of Service, Perseverance, Innovation, Respect, Inclusion and Teamwork.

Primary Purpose:

The primary purpose of the Reservationist is to provide superior guest service in assisting guests with reservations, cancellations and questions in an efficient and timely manner.

Work Performed:

The Reservationist will be tasked with the following duties, responsibilities, and assignments:
  • Promptly answer telephone calls, greet callers with a positive and clear voice.
  • Make guest reservations and/or cancellations.
  • Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions
  • Handle credit card transactions for reservations in an efficient, secure and accurate manner.

Any and all other work as required to complete the primary purpose of the position.


Preferred Experience: Previous guest service or reception experience

Education: High School Diploma or Equivalent

Other Requirements: Weekend and Holiday hours included


When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.


Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientación sexual, genero de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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