Hotel Restaurant Server

Hotel:
Madison Marriott

Hotel Restaurant Server

Full time

At Madison Marriott West, we take pride in delivering exceptional service and exquisite dining experiences to our guests. Our restaurant is a hub of culinary delight, offering a diverse menu of delectable dishes in a warm and inviting atmosphere. As a Hotel Restaurant Server, you'll play a crucial role in ensuring our guests have a memorable stay.

Work Performed:

We are looking for a breakfast attendant/server who loves early mornings. This position starts at 5:30 a.m. You need the demeanor and personality to start their day off right!

As a Resturant Associate, you will be tasked with the following duties, responsibilities, and assignments:

  • Great and seat guests with a warm and welcoming attitude ;
  • Ensure prompt and courteous service to guests;
  • Answer telephone calls and process phone orders;
  • Coordinate amenity delivery request in connection with the kitchen department ;
  • Address guest questions and complaints;
  • Collect and process guest payments;
  • Total receipts at end of shift to verify sales and clear cash register;
  • Ensures tips are reported properly for tax processing ;
  • Clear dirty table settings and preparetablefor resetting;
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
  • Inspect dining room serving stations for neatness and cleanliness;
  • Assistservicestaff as necessary to service guests in a timely manner;
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management ; and
  • Any and all other work as required to complete the primary purpose of the position.


Qualifications: First and foremost, you need a passion for the hospitality industry. Our guests are expecting a "Marriott" experience and we deliver nothing less.
  • Previous hospitality experience is a big plus
  • Prior customer service experience, especially as a food server
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Willingness to learn and adapt to our specific service standards.


Preferred Prior Experience:

Six (6) months of previous customer service , restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Trainingcertifiedor become certified within first 60 days of employment.

Alcohol Awareness certifiedor become certified within the first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system

Physical:

A ble to lift a minimum of 50 lbs

Able to bend and squat repeatedly

Able to walk and stand for the duration of scheduled shift

Other:

F lexible toweekdays , weekends, and holiday s hifts

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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits


Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientación sexual, genero de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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