Banquet Captain

Hotel:
Franklin Embassy Suites

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by

planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:

  • Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware ;
  • Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled ;
  • Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner ;
  • Ensures the servers are ready to serve the meal when its prepared ;
  • Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned ;
  • Maintain communication with the guest contact person for guest needs ;
  • Set-up, operate and dismantle audio-visual equipment ;
  • Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment ;
  • Ab le to perform job of Banquet Associate and Banquet Bartender ;
  • Able to understand departmental forecasting to ensure appropriate staffing levels ;
  • Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory ;
  • Ensures service standards are being followed and takes corrective action when they are not ;
  • Guide, direct, and motivate banquet staff;
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
  • Any and all other work as required to complete the primary purpose of the position.


Qualifications:

Required Prior Experience:

Previous customer service experience

S ix months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.

Starting Compensation
$16.50-$19.47

In addition to competitive compensation packages, all Atrium Associates are eligible for commissions for referred and booked hotel business, 401(k) Retirement Savings plan with company match and travel discounts.

Full-Time Associates are also eligible for employer-sponsored health insurance, dental insurance, and vision insurance; life insurance; short-term / long-term disability insurance; tuition reimbursement; paid / unpaid time off and paid sick leave for Colorado residents.

Our associates and leaders are driven every day to make Atrium Hospitality a great place to work and grow. Come grow with us!

For more information click HERE or copy and paste the link below in your browser.

https://atriumhospitality.com/your-career/why-work-for-us/

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos