Assistant Executive Housekeeper

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits


Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Hotel:
Springfield University Plaza

Assistant Executive Housekeeper

Full time

Primary Purpose:
The primary purpose of the Assistant Executive Housekeeper is to provide guests with an excellent room experience, while assisting the Executive Housekeeper to ensure operational standards and procedures are being followed by all associates.

Work Performed:

The Assistant Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments:
  • Create a best in class guest experience by engaging with guests, provide friendly service, meet operational standards, and resolve guest concerns;
  • Train and educate Associates regarding brand and Atrium standards;
  • Help ensure financial goals of the department are being met through well managed stock, cost controls, and well managed schedules;
  • Provide services to guests in an efficient and timely manner by coordinating with other departments and their leaders;
  • Perform and/or assist with cleaning duties as necessary;
  • Maintain an accurate record of lost and found items;
  • Practice hotel emergency procedures to include fire, life, and safety;
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions;
  • Support other departments as needed based on business demands;
  • Deputize in the absence of the Executive Housekeeper; and

Any and all other work as required to complete the primary purpose of the position.

Position reports to the Assistant General Manager
Full Time
Uniform Provided
$18.25 - $21.53

Qualifications:

Required Prior Experience:

Prior leadership and/or supervisory experience

Preferred Prior Experience:

Hospitality industry experience

Preferred Education:

High school diploma or equivalent

Physical:

Able to lift a minimum of 50lbs occasionally. Able to stand and/or walk for the duration of a scheduled shift.

Other:

Must be flexible to working days, early mornings, evenings, weekends, holidays, and special events

Excellent verbal and written communication skills

Bilingual (per the dominant language spoken at the location)

University Plaza & Expo Center is in the Beautiful Lake of the Ozarks in Springfield Missouri. University Plaza is Courtyard is located 3 hours to Kansas City, Missouri, 3 ½ hours to St. Louis, Missouri and 1 hour to Branson MO. Branson is a small tourist town but is considered the next "Nashville" vibe. With local attractions from Silver Dollar City, Dixie Stampede to include numerous amusement parks and museums, there is plenty of stuff to occupy your free time. University Plaza has 267 rooms, 4 Convention Centers, 7 Grand Ballrooms and the Expo Center is 112,000 SQ. FT. space that houses entertainment shows, sporting events, and concerts. We offer vacation, sick time, paid holidays, medical, dental, vision, insurance, tuition reimbursement, daily pay, yearly merit increases to include employee of the month.

Competencies:

(38) Organization

Can marshal resources (people, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently. Arranges information in a useful manner.

(15) Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

(21) Managing Diversity

Treats reports equitably; acts fairly; has candid discussions; doesn't have a hidden agenda; doesn't give preferential treatment.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientación sexual, genero de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales.

Esta política se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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